To our Patients:
We hope this message finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines.
While many things have changed, one thing at Dr. Sophocles’s office has remained the same: our constant commitment to your safety. As you have surely seen during your visits to our office, infection control has always been a top priority for our practice. Our strict processes have consistently made the care you receive at the office of Dr. Sophocles both safe and comfortable.
Our office follows infection control recommendations made by the American Dental Association (ADA), the Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We continue to closely monitor the recommendations of these agencies so that we are up to date on any new rulings or guidance that may be issued. We have gone above any mandates by purchasing air purifiers that have HEPA filtration and UV lights which are both antibacterial and antiviral.
When it is time for your next appointment, you may see some changes along with our already strict infection control protocols. The additional changes are as follows:
• Our office will communicate with you prior to your appointment to ask some screening questions. You will be asked those same questions again when you arrive at the office.
• When you arrive for your appointment, please stay in your car and call the office to let us know you have arrived.
• We will come out and get you when we are ready to bring you directly to the treatment area. • Please wear a mask or face covering for your visit. Please have it available when we come to get you.
• We will be taking your temperature prior to entering the office.
• We have removed our reading materials from the office for infection control purposes. You are encouraged to bring your own iPad, reading materials, etc.
• You will be asked to use hand sanitizer and to rinse your mouth with a pre-rinse upon your arrival.
• Appointments will be managed to allow for social distancing between patients. That may mean that you are offered slightly limited options for scheduling your appointment.
• We will do our best to reduce waiting times for you, as well as to reduce the number of patients in the office at any given time.
These changes may be constantly be revisited as we learn more about the virus.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you and every patient safe in our practice. To contact our office please call 610-566-3326.
Thank you for being patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors, friends, and family in the fastest and safest ways possible.
Sincerely, Dr. Dean Sophocles and Staff
June 3, 2020
Dear Devoted Patients, Friends, and Family,
I am writing during these most difficult times of COVID-19, which I find to be one of the most challenging times of my entire personal and professional life. This pandemic has made many of us question and re-examine every aspect of our lives, including our work, our families, and our goals. It is for this reason that I am announcing, effective 6/18/2020, my practice will no longer participate with any of the Delta Dental insurance plans that we have partnered with in the past. This pandemic has changed virtually every aspect of operating my thirty plus year practice, of which I am extremely proud. At Providence Dental, we feel that our attention to safety for both patients and staff, our standards of infection control, and our delivery of the highest quality dentistry, must continue to drive this practice for as long as I continue to serve you and your families.
We realize that this change may cause you some inconvenience, and we want you to continue choosing our practice for the exceptional dental care and service to which you have grown accustomed. To make this transition easier, we will continue to file all claims for you, follow up on them when it is appropriate, and make certain to ask that your benefits be sent directly to you at home. We will be asking for payment at the same time as services rendered to reduce billing charges and focus directly on the delivery of excellent and safe dentistry for you and your family. Also, we will continue to offer Care Credit as an interest-free payment option that has been extremely popular and helpful for many families throughout the Pre-COVID years.
Once again, I am sorry for any problems this change may cause, if you have any questions or concerns about the change and insurance plans in general, please do not hesitate to call our office at 610-566-3326. We look forward to seeing you very soon for continued dental care. It has been our pleasure and our honor to serve you over the past many years. We wish you the best and hope that you and your family continue to stay safe and healthy.
With Warm Regards, Dr. Sophocles and Staff
Providence Dental Associates of Media, PA
Integrated Fine Dentistry for Adults and Children
Serving the greater Delaware Valley for more than 40 years.
Our dentist, Dean F. Sophocles, D.M.D., provides minimally invasive dentistry in a state-of-the-art, professional environment. We are committed to providing excellent care and superior service.
Your teeth are meant to last your entire life!
Dr. Sophocles, along with our highly-trained staff, will outline the proper preventative measures you should be taking to protect your teeth. However, if restorative procedures are necessary, you can rely on our team to recommend and craft quality fillings, inlays/onlays, crowns, or implants and dentures, using porcelain and composite materials.
Are you less than thrilled with the look of your smile?
Over time, our teeth are subjected to wear and tear that can make our smiles look old and worn out. Our dentists have a proud tradition of practicing cosmetic and aesthetic dentistry, which specifically addresses the appearance of the teeth and gums. We will find the right combination of tooth whitening/bleaching, reshaping, dental bonding, porcelain veneers (laminates), porcelain crowns, and/or orthodontics to help you maintain a beautiful smile!
Our office is conveniently located one mile off I-476, on the border between Media and Wallingford. For your convenience, we offer flexible office hours and a variety of payment options.
Ask our staff about the Providence Dental Savings Plan: Enjoy the benefits of no deductions, no maximums, and discounted procedures while making regular visits to our office. Download our flyer for more information.
We now participate with United Concordia, if you are employed by Comcast, Chevron, or NBC Universal.
New patient? We’ve prepared information on what to expect on your first visit. We look forward to seeing you!